Once families have been approved for food assistance, the Ohio Direction Card (also known as the Electronic Benefit Transfer EBT card) is issued and sent to the individual or family’s address. It can be used at most grocery stores throughout Morrow County and Ohio.

How does the card work?

The card looks similar to and works like a credit or debit card. It can be used in most any food store checkout line. Check with the grocery store you go to most frequently and ask how your card will work.

When users make eligible purchases, they simply swipe the card through a reader at the register; the amount is deducted from the total monthly benefit amount. Remember that “eligible purchases” means food or food products but excludes alcohol, tobacco and food prepared to eat immediately, such as food at restaurants.

What are the benefits?

  • Safer and more secure than carrying cash or checks
  • Faster payment
  • Convenient and easy to use

Learn More

To find out more information about the Ohio Direction Card, to check your account balance, review your transaction history, report that you are moving, or report a lost or stolen card call, 1-866-386-3071.

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